IPCO Annual Report 2017
Error Investigation 18
Responsible Party
Communication Service Provider (CSP)
Human or Technical
Human
Cause
Transposition
Data Acquired
Subscriber
Description
Public Authority trying to trace the subscriber for a mobile number
connected to a missing person enquiry. An application for the
subscriber check was made and the detail was correctly passed to
the CSP. In a combination of transposition and lack of experience
the Disclosure Officer provided the Public Authority with incorrect
subscriber details.
Consequence
Visit made to home unconnected to this incident.
Delayed welfare check.
Missing person was found safe and well.
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