2011 Annual Report of the Interception of Communications Commissioner

7.4. Communications Data Errors
Figure 6 - Number of Communications Data Errors Reported to the
Commissioner in the Previous 4 Years

During the reporting year, 895 communications data errors were reported to my office by public
authorities. This figure is higher than the previous year (640). However, in 2010 an additional
1061 errors were also reported to my office and these, although kept separate from the 640
figure for reasons I outlined in my previous report, were included in the overall error percentage.
Therefore the overall error percentage has actually reduced from 0.3% in 2010 to 0.18% in 2011.
I am satisfied that the overall error rate is still low when compared to the number of requests
that were made during the course of the reporting year.
Approximately 80% of the 895 errors were attributable to public authorities and 20% to CSPs.
This year my office has collated management information in relation to the causes of the errors
and as a result I am able to provide more detail in this area. Figure 7 illustrates the breakdown
of errors by cause.

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